Your Smart Travel Companion

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Privacy Policy

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a booking, or contact us for support. This includes your name, email address, phone number, travel preferences, and payment information.

2. How We Use Your Information

We use your information to provide travel services, process bookings, send confirmations, provide customer support, and improve our services. We may also use your information to send you marketing communications if you have consented to receive them.

3. Information Sharing

We do not sell your personal information. We may share your information with service providers, travel partners, and as required by law. All third parties are bound by confidentiality agreements.

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or +1 (212) 555-0187.

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Terms of Service

Last Updated: December 2024

1. Acceptance of Terms

By using WiseTravelNet services, you agree to these Terms of Service. If you do not agree, please do not use our services.

2. Service Description

WiseTravelNet provides travel planning, booking, and consultation services. We act as an intermediary between you and travel service providers.

3. User Responsibilities

You are responsible for providing accurate information, maintaining account security, and complying with all applicable laws and regulations during your travels.

4. Booking and Payment

All bookings are subject to availability and confirmation. Payment terms vary by service provider. Cancellation policies apply as specified at time of booking.

5. Limitation of Liability

WiseTravelNet's liability is limited to the amount paid for our services. We are not liable for acts of third-party service providers or circumstances beyond our control.

6. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

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DMCA Policy

Last Updated: December 2024

1. Copyright Policy

WiseTravelNet respects the intellectual property rights of others and expects users to do the same. We will respond to clear notices of alleged copyright infringement.

2. Filing a DMCA Notice

If you believe your copyrighted work has been used without permission, please provide our DMCA agent with the following information:

• A physical or electronic signature of the copyright owner
• Identification of the copyrighted work claimed to be infringed
• Identification of the infringing material and its location
• Your contact information
• A statement of good faith belief that use is not authorized
• A statement of accuracy under penalty of perjury

3. DMCA Agent Contact

Send DMCA notices to:
DMCA Agent
WiseTravelNet
425 Park Avenue, Suite 1200
New York, NY 10022, USA
Email: [email protected]

4. Counter-Notification

If you believe your content was removed in error, you may file a counter-notification with the same contact information.

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GDPR Compliance

Last Updated: December 2024

1. Legal Basis for Processing

We process your personal data based on:

• Consent for marketing communications
• Contract performance for travel services
• Legitimate interests for service improvement
• Legal obligations for record keeping

2. Your GDPR Rights

Under GDPR, you have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (right to be forgotten)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent

3. Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy, typically 7 years for booking records and 3 years for marketing data.

4. International Transfers

When we transfer data outside the EU, we ensure adequate protection through standard contractual clauses or adequacy decisions.

5. Exercise Your Rights

To exercise your GDPR rights, contact our Data Protection Officer at [email protected] or +1 (212) 555-0187.

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Cookie Policy

Last Updated: December 2024

1. What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience and understand how you use our site.

2. Types of Cookies We Use

Essential Cookies: Required for basic site functionality

Analytics Cookies: Help us understand site usage and improve performance

Marketing Cookies: Used to deliver relevant advertisements

Preference Cookies: Remember your settings and preferences

3. Cookie Management

You can control cookies through your browser settings. Note that disabling certain cookies may affect site functionality.